Terms & Conditions


Hello!! Thank you for taking the time to visit (& hopefully shop till you drop on my lil website!!) Sorry for the formal & somewhat technical nature of these Terms & Conditions. They are as standard as possible and designed to make your shopping experience as easy and secure as it can possibly be. Thus tempting you back time & time again!! 

So here goes...


By continuing to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use. Please read the terms & conditions below in full before you use this website.


COLOURS & DECORATION – These items are all handmade in lil batches and each batch may vary slightly in colour/decoration.


PRICE & TAX – The price shown for the goods excludes postage and packing. Postage and packing charges are shown in the checkout before you are asked to confirm the order. The price you pay will include VAT for all deliveries within the UK.

SHIPPING – Orders will be dispatched as quickly as possible, but as products are handmade there may sometimes be a slight delay due to production or supply i.e curing time. Please note the Drop Box postage option is for Drop Boxes only.


Incorrect Item received - In the unlikely event you receive an incorrect item, we will provide a pro rata refund in lieu of the correct item and of course you may keep the incorrectly posted item.

Distance Selling Regulations - You may return any item to us within 7 days of receiving your order. The returned items must be unused and in their original packaging. We hope you are happy with your received items but if for any reason you want to return them, you may do so, for a full refund within 7 days of purchase. You will need to return the item/items at your own expense, unopened with all order information inside. Orders returned after 7 days will not be refunded. You must do this at your own postage expense; The Lil Wax Melt Boutique will not pay return postage. All cancelled or returned orders are subject to a 10% restocking and transaction fee.

Defect – If you receive an item which has occurred during the hand making process, we will provide a pro rata refund in lieu of the correct item and of course you may keep the incorrectly posted item. When we receive your returned items we will then inspect them for defects, and if applicable reimburse the original purchase price including original postage costs plus return postage costs.


All The Lil Wax Melt Boutique products have Safety Data Sheets (SDSs) prepared in accordance with REACH Regulation EC No.1907/2006. These are available on request. In addition safety labels include information required by Regulation EC No.1272/2008 on CLP.


All details you provide to us for the purpose of purchasing goods which may be offered by us on our site will be correct, that the credit or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the goods. We reserve the right to obtain validation of your credit or debit card details before providing you with the goods; and you are buying the goods as a consumer and not for resale. 

Please note, these terms and conditions are subject to change at any time without notice. It is the customer’s responsibility to review and agree to our terms and conditions prior to the purchase of any item.